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Our 100% Satisfaction Guarantee
Shop from home with the comfort of knowing that your order is
backed by a 100% Money Back Guarantee. At MegaGro.com we're so
confident in our lawn care, flower gardening and vegetable
gardening products that your satisfaction is absolutely guaranteed.
Our promise of 100% satisfaction has not changed since we began
business. If for any reason, you are not completely happy with any
purchase, let us know. We'll work with you to make the product
right or cheerfully refund the purchase price of the product. It's
that simple. We want you to be completely happy with your purchase
from us.
Returns are simple and
straightforward.
Return Policy If you purchased lawn
care, flower gardening or vegetable gardening products directly
from MegaGro and you are not satisfied with the performance of a
product, you may return it for a full refund if returned within 30
days of shipment. Simply contact us.
Tell us your name, the order number, which items and how many you
are returning, and the reason for the return. If we cannot fix your
problem, we will send an RMA number and instructions on how to send
the items back to us. On all returns, we will refund you the price
you paid for the items you return, less the cost of shipping.
Shipping charges will not be refunded unless we made a mistake with
your order. Also, you are responsible for the shipping charges to
return the item to us.
To return your products, call us at (866) MegaGro
for return authorization. Then send the unused portion to:
MegaGro.com
236 Stanton Court West
Buffalo Grove, IL 60089
Be sure to enclose a copy of your packing slip and
the reason for your return. We also recommend that you mail your
package registered mail. The estimated refund time is 14 business
days from the receipt date.
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